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How do customers start a chat conversation with NTRsupport operators?

April 26, 2017chat conversation customers ntrsupport operators

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How do customers start a chat conversation with NTRsupport operators?

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Customers can typically start a chat conversation by clicking a graphical button on your website that opens a small chat window. If an operator has assigned a session code to a customer, the customer can use the code to start a chat conversation with the operator. The operator can configure the code so that it is valid for a specific date and time.