How do I check modem stats & event logs? What do the numbers mean?
Most modems and routers have the ability to monitor line statistics. Some modems like the SpeedTouch Home, 2Wire, and Cayman have very detailed monitoring while others may only show basic information. If you run a third party router in conjunction with a modem you may have to connect the modem directly to the computer in order to access the modem interface. Good advice: Pull your line stats and save/print all of your previous modem logs before you change anything or troubleshoot. Reference the links below to learn how to check line statistics for your particular modem: Motorola 2210 Westell 2100/2200/6100 Westell 327W SpeedTouch Home 2Wire Cayman Although what is monitored and the exact name may be different depending on manufacturer, the overall information is pretty much the same. Most modems will provide upstream (from modem to DSLAM) and downstream (from DSLAM to modem) stats. Below are some of the common terms and measurements used to judge line quality. Remember these are not har