How do I fix almost all Shockwave and Flash Player issues?
An earlier version of Shockwave Player is pre-installed with most popular Internet browsers. Sometimes, damage to the Shockwave Player that’s already installed can prevent your upgrading to the latest Shockwave Player. You can resolve almost all difficulties encountered with the Adobe Shockwave and Flash Players by taking the following steps: • Make sure you have the latest version of your Internet browser. You can check for later versions of Microsoft Internet Explorer, Netscape Navigator/Communicator, and America Online at their Web sites. If there is a more recent version, download its installer to your desktop. Don’t run this installer yet. • Microsoft Internet Explorer: http://www.microsoft.com/downloads/ • Netscape Navigator: http://browser.netscape.com/ns8/download/default.jsp • America Online: http://www.aol.com/ • Uninstall Shockwave Player: You can download a Shockwave Player uninstaller for Windows and Mac OS: • Shockwave Player uninstaller (Windows) • Shockwave Player unins
You can resolve almost all difficulties encountered with the Adobe Shockwave and Flash Players by taking the following steps: For Windows: Uninstall Shockwave Player 10 via the Control Panel. Go to Add/Remove programs, and choose Macromedia or Adobe Shockwave Player. To remove the Flash Player download the uninstaller here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=1 *IMPORTANT; After uninstalling both Players, restart your computer. Then reinstall both the Shockwave and Flash Players here: http://www.adobe.com/downloads/ For Mac: To uninstall the Shockwave player on a Macintosh OS, run the installer available at: http://www.adobe.com/shockwave/download/alternates/#sp This installer also contains an uninstaller. Save the uninstaller to your desktop, then quit/exit any applications you have open. Launch the uninstaller from your desktop and follow the instructions in the dialog boxes which appear. To remove the Flash Player, download the uninstaller here
