How do I get a referral to a mental health or substance abuse provider?
Check your plan materials to verify whether your plan includes mental health coverage. Some members may get services from other sources, such as a company-sponsored Employee Assistance Program. Mental Health Services For mental health services with an in-plan provider, you do not have to contact HNE before receiving services. HNE does require your mental health provider to send us a treatment plan prior to your 16th visit. You do not need prior approval for medication management services with an in-plan psychiatrist or clinical nurse specialist. There is no annual limit to the number of medication management visits you may obtain. Substance Abuse Services For substance abuse services with an in-plan provider, you do not have to contact HNE before receiving services. HNE does require your substance abuse provider to send us a treatment plan prior to your 9th visit. If your plan covers these benefits, you, your Primary Care Physician or a family member can call our Behavioral Health Depa
