How do I keep Civil Netizen from getting stuck in “Discovering…” mode?
If you are connecting to the Internet from work, ask your system administrator if Netizen is allowed in your corporate network. Some corporate networks do not allow programs that use UDP, like Netizen, and can block access to our network. If your network has a very restrictive firewall then Netizen will not be able to function correctly, even for your recipients on the local corporate network. If you are connecting to the Internet from home or from a wireless hotspot, please ensure that your network or personal firewall is allowing Netizen to access the network. Users outside the United States may also experience some difficulty or latency connecting to our network. Over the next few months we will be increasing our points of presence around the world, so please bear with us as we continue to grow and improve the network. Please refer to the FAQ item below for information on how to configure firewalls to work with Netizen. Netizen also gets stuck in “Discovering” mode if your computer