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How do I replace a damaged, lost, or stolen EBT card?

April 26, 2017card damaged EBT Lost replace stolen

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How do I replace a damaged, lost, or stolen EBT card?

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A. You must report the lost, stolen, or damaged card as soon as the problem has been discovered. Once it is reported, the card will be deactivated so that the benefits cannot be used by anyone else. You will not be charged for a replacement card. A new card will be issued to you in one to three working days. Or you may come into the office to replace your card. It is important to keep your PIN secret, so that nobody else can use your EBT card, even if it is lost or stolen. To report a lost, stolen or damaged card, call (877) 328-9677.