How do I set up a replacement device in Field Force Manager?
The first thing you will have to do is Deactivate the replaced device in the Web Portal. To de-activate a device: • Go to the “Administration” tab, select “Devices.” • Check the appropriate device, and then click the “Deactivate Device” button on the left toolbar. • Once the device is de-activated, the user should be able to go through the regular download instructions to get the new device set up with Field Force Manager.
