How do I setup my SmartNumber to send my calls directly to voicemail without ringing my phone first?
Over the web, login to your account. At the top of the page, next to the Current Active Extension, select Change then choose extension 70. Extension 70 is designed to play your greeting and then transfer your callers to voicemail when you are “unavailable” to answer your phone. Over the phone, login to your account and select 2 for Directing Calls. Then touch 70 to send your calls to voicemail. Touch * or hang up to keep the Extension active until you manually select another Extension. You can also set a time by touching in the hours and minutes (for example, for 1 hour and 30 minutes, touch 130). If you set the time, touch the 2-digit Extension to which you would like your calls to forward after the timer runs out.
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