How do I transfer equipment when it is traded in an IBM promotion, returned to IGF/ICC or sold to another business?
To request the transfer of machines returned to IBM as part of a sales promotion; to IGF(ICC) leasing; or sold to another business, please provide us with the following information needed for this transfer: • Customer Number • Company Name • Machine Type • Machine Model • Machine serial number(s) • Information on the trade-in (IBM announcement, plant returned to) • New purchaser and their location and date when the machine was sold • If returned to IGF(ICC), please provide the date of return and the IGF quote number (if known) • Reason for transfer Note: A month’s notice is required except in the case of an IGF Return. The requested information will help us determine the last day of charge to your customer number. Please fax the information to us on your letterhead. ATTN: CSO MAINTENANCE at 1-877-426-2494 or 2495 or send an e-mail to: csomaint@us.ibm.com.