How do online travel companies manage hotel bookings/availability?
Hi, The hotel I work for deals with several different online companies, and we do indeed offer them each only a few rooms. We are also able to do what is known as ‘closing out’ which means that if we are starting to get full we can go onto each website and tell it not to sell anymore rooms for us. This can also be done with a specific type of room so say we are starting to get full on double bedded rooms we can ‘close out’ on those but continue to sell the websites allocation of twin bedded and single bedded rooms. Hope that helps.