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How do TTY/TDD devices connect to a VoIP network?

April 26, 2017Connect Devices Network TDD TTY voip

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How do TTY/TDD devices connect to a VoIP network?

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A. There are two types of connections for TTY/TDD devices: direct connection and acoustic coupling. The preferred method is a direct connection, where a TTY with an RJ-11 analog line option is plugged directly into a Cisco foreign exchange station (FXS) port. A TTY/TDD device can also connect by acoustic coupling, where the phone handset is placed onto a coupling device on the TTY/TDD. Q. How do I get more information about the Cisco Accessibility Initiative? A. Refer to the information throughout this Website or contact the Cisco Accessibility Team. Q. What Hearing Aid Compatible (HAC) headsets are available for use with the Cisco IP Phone? A. Plantronics tested their equipment with Cisco IP Phones for people who are hard of hearing and use either a T-coil or non T-coil hearing aid, as well as people who are hard of hearing who don’t use a hearing aid. A list of headsets and Plantronics’ recommended configurations are available on their website.