How do YOU define – in concrete, observable behaviors – what “professionalism” and “positive work ethics” looks/sounds/acts like?
“Professionalism” and a “posotive work ethic” are subjective terms. What I looked for, as a hiring manager, were the following characteristics; At the interview; Arrive 10 – 15 minutes early Dress appropriately to the job description Demostrate good posture Speak clearly and with good volume (neither loud nor too quietly) Make eye contact Relate to the interviewer in one or more ways On the job; Arrive 10 minutes early Begin work immediately after “clocking in” Speak clearly and calmly to clients, customers, and coworkers Make eye contact with clients, customers, and coworkers Respond positively to requests and criticism Dress appropriately for the job Maintain good posture Perform duties “above and beyond” your normal scope of work People who demonstrate these ethics contribute to a work environment by appearing to customers and clients as though the customer is valued by the business. The charactaristics of the ethics (above listed) show both customers and superiors that a person is
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