How do you report a collection agency for abuses?
If you REALLY want to get under a bill collector’s skin, get an old answering machine or other recording device that you can control manually. When they call say “this call is being recorded for quality control purposes and enforcement of the FDCPA”. If he or she is not decent in word and tone after that, you are listening to an incompetent bill collector (and there are too many of those out there). Once you have the violations recorded, you may have the beginnings of a law suit on your recorder. The more recordings you have of the same violation(s) serves to prove intent. Flagrant violations (vulgar or verbally abusive tones, shouting, threats of clearly unlawful actions) will almost certainly put you in the driver’s seat for an out of court settlement. Any ambulance chasing lawyer would be happy to take 1/3 of your settlement by taking the case to the agency’s legal beagles. Those guys really hate that kind of attention. I personally know of some collection agencies that routinely pa
