How does 122 Scorer Street ensure the views of the people who use the services are promoted?
Weekly service user meetings, monthly discussions with Chris Brown (Regulation 26 inspections), and six monthly service user, family and funding authority questionnaires. As a result of listening to service users and families, we have made changes to individual programmes, meal times, decoration of home and service user bedroom, and fitted an en-suite to a service user’s bedroom.
