How does a token work?
Each time you log in to Business Banking OnLine you will use your token, along with a private PIN number that you choose, to complete your password. The first 8-digits of your password will be generated by your token, and will be different every time you log in. This makes stealing your password almost impossible. Adding your personal PIN number after the token’s 8-digit number, ensures that access to your online accounts is denied even if someone steals your token.