How does an Online Bank or Bill Payer Service work?
• Each service lets you make a payment electronically through your financial institution or a bill payer service of your choice. You provide either your financial institution or a bill payer service with your billing account number, the amount of your bill and the due date. Your payment is deducted from your checking or savings account based on the guidelines established by your financial institution or your bill payer service. • How do I sign up for an Online Bank or Bill Payer Service? • Please contact either your financial institution or a bill payer service for details about this payment method. • What if I need assistance while I’m trying to make my payment? • Since your financial institution or bill payer service is responsible for your payment, please contact them for assistance. • What if American Family Insurance doesn’t receive my payment? • American Family Insurance has no way of tracking your electronic payment made through an online bank or bill payer service. Please conta
