How does customer service work at NearlyFreeSpeech.NET?
Our member interface includes a feature called a “Secure Support Request” which you can use to submit requests for assistance, or if you need us to do something related to your service. We also accept support requests via email for general questions that do not require us to verify your identity or to do something that would affect your hosting. We do not offer telephone support. We know what it’s like to get miserably bad customer service, and we have set up our system based on those experiences. Here are a few examples.
