How does i-OP promote true customer-centric strategies?
We help your company design a coherent customer experience that flows from that first point of contact through to the sales team. We use Web-based conversational dialogs that are designed to explore your customers’ needs, not just extract information or promote products. Everything we do, from eliminating dull, static HTML forms to exploring your customers’ needs with relevant questions, creates an experience of active listening. That experience translates into more sales and lasting customer relationships.
