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How does IHM ensure quality?

April 26, 2017ensure ihm quality

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How does IHM ensure quality?

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Part of IHM’s commitment to continuous improvement and quality is our QAA (Quality Assurance Audit). This statistical performance based analysis helps us objectively inspect and rate our performance and determine areas where improvement is needed. In addition, as an ISO 9001:2000 certified service provider, IHM is committed to customer satisfaction and continuous improvement. Our ISO program helps guide our processes to ensure that our customers needs and concerns are effectively being met.