How does IT Assistant resolve the names of discovered systems?
If you upgrade an older version of IT Assistant to version 6.0 or later, you may notice that some system names have changed. In IT Assistant 6.3 you can now configure name resolution from the Default Discovery Settings dialog box. It is recommended that you configure name resolution before you discover subnets. IT Assistant 6.x attempts to retrieve a system’s name from the DNS first, then from instrumentation if the DNS attempt fails. Previous versions of IT Assistant attempted to retrieve the system name from instrumentation first; if instrumentation was not loaded on the system, IT Assistant then attempted to retrieve the name from DNS. NOTES: If a system’s instrumentation name is different from its name as resolved by DNS and DNS goes down during a discovery cycle, the system can appear in the system tree with a different name, resulting in two entries for the same system (if DNS is the preferred name resolution). If you rename a system but keep its IP address the same, the system c
If you upgrade an older version of IT Assistant to version 6.0 or later, you may notice that some system names have changed. In IT Assistant 6.2 you can now configure name resolution from the default discovery settings dialog box. Dell recommends that you configure name resolution before you discover subnets. IT Assistant 6.x attempts to retrieve a system’s name from the DNS first, then from instrumentation if the DNS attempt fails. Previous versions of IT Assistant attempted to retrieve the system name from instrumentation first; if instrumentation was not loaded on the system, IT Assistant then attempted to retrieve the name from DNS. NOTES: If a system’s instrumentation name is different from its name as resolved by DNS and DNS goes down during a discovery cycle, the system can appear in the system tree with a different name, resulting in two entries for the same system (if DNS is the preferred name resolution). If you rename a system but keep its IP address the same, the system cou
If you upgrade an older version of IT Assistant to version 6.0 or later, you may notice that some system names have changed. In IT Assistant 6.4 or later you can now configure name resolution from the Discovery Cycle Configuration dialog box. Configure name resolution before you discover subnets. IT Assistant 6.x attempts to retrieve a system’s name from the DNS first, then from instrumentation if the DNS attempt fails. Previous versions of IT Assistant attempted to retrieve the system name from instrumentation first; if instrumentation was not loaded on the system, IT Assistant then attempted to retrieve the name from DNS. NOTE: If a system’s instrumentation name is different from its name as resolved by DNS and DNS goes down during a discovery cycle, the system can appear in the system tree with a different name, resulting in two entries for the same system (if DNS is the preferred name resolution). NOTE: If you rename a system but keep its IP address the same, the system could have
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