How does Nestlé address allegations relating to the WHO Code and why do they persist?
We know that in a company of our size mistakes can and do happen. Allegations of non-compliance with the WHO Code are taken seriously and each allegation we receive is investigated. When mistakes happen, we put them right as quickly as possible. We are the only major company to publicly respond to allegations of non-compliance. However, most allegations made against Nestlé deal either with products which are not covered by the Code, such as complementary foods for infants over 6 months of age, or are practices which are allowed by the Code. For example, providing samples of cereals for babies above 6 months or having infant cereal and baby food brands on posters or small items of utility are allowed practices under the WHO Code. Cereals and baby foods are not covered by the WHO Code unless they are marketed as breast-milk substitutes.
