How does OEI handle complaints about unethical activities?
Complaints come to OEI in a variety of ways, including the office’s Employee Hotline where any employee may confidentially report unethical behavior, in addition to waste, fraud, and abuse. They also come in letters, calls, e-mails, in-person visits, and referral from City Council offices. OEI coordinates investigations and assists in the resolution of complaints as appropriate, in collaboration with internal and external agencies (Equal Employment Office, law enforcement, individual departments, etc.). A summary report containing numbers, types and disposition of complaints, as well as affected departments, is prepared each month and each quarter. This report is available on the OEI website.
