How does Phone Works differ from an outsourced call center vendor?
Phone Works is not an outsource agency. Rather, we approach inside sales as consultants and acting managers: by defining sales strategy and building the sales teams, tools and processes that you can continue using internally as you grow. We believe your sales efforts are core to your success and should be undertaken by highly-skilled, well-trained, loyal professionals whose compensation is linked to your results, not by a phone bank of part-time or temporary script-reading employees with varying skill levels in your industry, often working on multiple client projects at a time.
