How does PolyScience provide service and correct problems for their units in the field?
PolyScience units are inherently reliable and require very little support once installed at the customer’s site. With our past experience, supporting customers in the field usually comes down to a simple phone call to guide a technician through a few troubleshooting steps. Because of the custom designs of our units, if a unit is damaged and needs repair, it is best to ship it back to the factory. We can also contract the service of larger units to various service agencies across the nation if on-site repair is necessary. back to top of page, to 1.
