How does Secondary User work?
Once a passenger has a Travel Bank balance, they can assign secondary users to the account by adding a login ID on the “MY PROFILE” page. If the secondary traveller does not have a login ID, they will need to create one first. Adding a SECONDARY USER to your profile 1. Login to your account and click on MY PROFILE along the left navigation. 2. Select ADD A SECOND USER and insert their LOGIN ID. Once the system finds the ID, click ADD this traveller and they now has access to the credits in your account. Once a secondary user has been added to an account, they will remain unless their LOGIN ID is removed by the primary owner. Live assistance is available Monday through Friday from 9am to 5pm via our Live Help Support.
