How does the direct mail-in service option work?
• Contact Apple to arrange for service. Apple will send you a prepaid box and instructions for shipping your hardware back to Apple. When service is completed, Apple will ship the serviced unit back to you. There is no charge to you for shipping. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
• Contact Apple to arrange for service. Apple will send you a pre-paid box and instructions for shipping your hardware back to Apple. When service is completed, Apple will ship the serviced unit back to you. There is no charge to you for shipping. Please see the AppleCare Protection Plan Terms and Conditions for complete details.