How does the enhanced logon work?
When you sign up for account access, you’ll select and name a security image, known only to you. When you log on, we’ll show you this image so you know you’re accessing Vanguard.com, not an impostor site. It’s a way for Vanguard to identify itself to you and you to Vanguard. We also check the computer that you’re using. We’re able to recognize your computers, even if you use multiple ones—such as your work and home machines—to access our website. If you log on from a different computer, we’ll take additional steps to verify your identity, such as requesting that you answer one of your security questions.