How does the IVR/Auto Attendant feature option work?
This added service provides your callers with an automated greeting that will play before your calls come to our live operators. You can customize this greeting so your callers have multiple menu options to choose from. These menu options can be setup to just let callers leave messages, hear recorded information or be transferred to anyone including our operators. The IVR option is a great way to cut the costs of the live answering minutes and sound like a Fortune 500 Company.