How does the monitoring service work?
After the alarm has sent the alarm information to the central station, it appears on the computer screen of a professionally central station operator. On a burglar and fire alarm, the operator will call your home to see if you are ok. If you answer the phone, they will ask you for your password, this is a word you have given to us so that we can verify that it is indeed the homeowner. If the person who answers the phone can not provide the correct password or there is no answer, the police or fire department will be dispatched to your home and the people you have listed on your call list will be notified of the alarm and authority dispatch. The procedure on a panic alarm is a bit different in that the dispatcher will not call the house before dispatching the authorities.
The Security Center monitors all U.S.A. Fire & Burglar Alarm, LLC security systems. Your security system is connected to our monitoring facility through your telephone or cellular back-up unit. If the alarm is triggered, the alarm panel sends a signal to our monitoring facility. The monitoring facility would then call your premise number to ask for the correct password. If they do not receive the correct password for any reason (no answer, voicemail, busy signal, wrong password), then they will immediately dispatch the authorities to your address. Once the authorities have been dispatched, they will then call your emergency contact list and provide notification of the alarm.
Your security system is connected to our monitoring facility through your telephone or broadband connection. The talking command station monitors the activity of the alarm system in your home and then communicates with our monitoring facility. If the alarm is triggered, the command station sends a signal to our monitoring facility. The monitoring facility would then call your home to ask for the correct password. If we do not get the correct password for any reason (no answer, voicemail, busy signal, wrong password), then we immediately dispatch the authorities to your address. Once the authorities have been dispatched, we then call your emergency contact list and provide notification of the alarm.
Your security system is connected to our monitoring. The command station monitors the activity of the alarm system in your home and then communicates with our monitoring facility. If the alarm is triggered, the command station sends a signal to our monitoring facility. The monitoring facility would then call you to ask for the correct password. If we do not get the correct password for any reason (no answer, voicemail, busy signal, wrong password), then we immediately dispatch the authorities to your address. Once the authorities have been dispatched, we then call your emergency contact list and provide notification of the alarm.
