How is a question or a problem solved by BVB Media?
sa If you have a technical question or a problem, you should contact our support department. Our support department works closely with the technical department so your question or problem would be answered or resolved as soon as possible. When you have a problem of major importance, this is how our support team will review your problem. The following steps represent how we handle our problems, it may also be that your problem is resolved before reaching the last step. 01. You report your problem via e-mail or telephone. 02. The message is then passed to your account manager. 03. Your account manager gives this message to the Team Leader of the support department.
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