How is the family member notified if the Soldier becomes a casualty?
In Europe, the casualty-notification process begins when the Casualty Assistance Center (CAC), 1st Personnel Command, receives an official casualty report from the DA Casualty and Memorial Affairs Operations Center (CMAOC). The CAC will send the information to the garrison supporting the Soldier’s unit so that the official next-of-kin (NOK) notification can be made. If the NOK resides in or is temporarily located in the United States, the CMAOC will coordinate the notification with the CAC that has jurisdiction over the NOK’s location. The goal for the Army in Europe is to notify the NOK within 4 hours after receiving a casualty report from CMAOC. When a Soldier dies or is declared missing, NOK notification must be made in person. All other casualty notifications may be made by telephone.
