How is the streamlined conciliation process any different from what has been done for the last 10 years or more?
Substantively, the streamlined conciliation process does not change the informal resolution process. Rather, the initiative is designed to improve and standardize the Board’s business processes for routing issues to the appropriate resolution path – administrative determination, conciliation, or hearing. Conciliation has been in existence since 1997, and improvements have been made to the conciliation process over the years. This is another improvement to the conciliation process that will result in the faster resolution of issues.
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