How long can I expect to wait for a return phone call from a clinical staff member?
Our messages are triaged by our clinical team. Calls are returned throughout the day in the order of severity. Our goal is to return each phone call the same day. If a message is left on the voicemail system after-hours, the call will be returned the next business day. If the call is emergent and left after hours with our professional answering service, a doctor will return your call within an hour.
