How long does a DesigNA™ test take and how can I check its progress?
From the time we receive the samples from you, the production of your DesigNA™ will take around 30 working days (6 weeks) depending upon the gift in question. Works of art may take longer. We will keep you informed of progress if for some reason there will be a delay. We can give an indication of where your sample(s) is/are in the system if you telephone us and give us the case reference number. Postage and packaging is not included in the purchase price.
