How many policies does the CSG provide for treating virus-infected files? The CSG offers six policies: Clean + Delete, Clean + Quarantine, Clean + Audit, Delete, Quarantine, and Audit.
How do I release files after they have been quarantined? Go to Antivirus–>Quarantine–>View Quarantine and select the file to be released. Configure the recipient’s email address via Antivirus–>Quarantine–> Quarantine configuration. The quarantined files will be sent to the designated email address. You can choose a frequency for sending quarantined files or to send the files immediately. Quarantined files are compressed and encrypted; the password is sent with the email. How do I retrieve quarantined files? Enter the recipient’s email address via Antivirus–> Quarantine–> Quarantine configuration, select the record via Antivirus–>Quarantine–>View Quarantine, and click Resend to retrieve the file. How does CSG process virus-infected files when the policy is set to Clean + Quarantine or Quarantine? Using Clean + Quarantine, a cleanable virus is detected and recipients will receive a cleaned file.
Related Questions
- How many policies does the CSG provide for treating virus-infected files? The CSG offers six policies: Clean + Delete, Clean + Quarantine, Clean + Audit, Delete, Quarantine, and Audit.
- How does CSG process virus-infected files when the policy is set to Clean + Quarantine or Quarantine?
- How does CSG process virus-infected files when the policy is set to Clean + Audit or Audit?
