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How much time consists of an incident? What happens if I use more than the allotted time?

April 26, 2017allotted CONSISTS happens incident time

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How much time consists of an incident? What happens if I use more than the allotted time?

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An incident can last up to one hour. If we need more than an hour to address your question or request we would simply charge you for an additional incident for every hour thereafter.