How much will people be charged for going to an out-of-network ATM?
Surcharge fees for cash withdrawals made out of the Direct Express® card surcharge-free network will vary and will depend on the ATM owner’s policies. Typically, an ATM will tell you about any surcharge before processing your transaction and give you the option to cancel. It’s important to remember that while Direct Express® cardholders are allowed one free ATM cash withdrawal for each payment they receive, out-of-network ATM owner surcharges may still apply. To locate an in network ATM, cardholders can visit www.USDirectExpress.com or call the Direct Express® toll-free Customer Service Department toll free at 1 (888) 741-1115.
