How should a small business balance using a service from support.com vs their local computer consultant?
In many cases, a less-tech-savvy small businessperson might feel more confident working with a local computer consultant in the initial stages of setting up their small business. For example, if they don’t feel comfortable (or simply don’t feel like) stringing wires and cables, hooking items up to each other, crawling under desks to plug things in, etc A local, on-site computer expert can also be a huge help in major server configurations, etc. Beyond that, though, nearly all day-to-day troubleshooting and “critical meltdown” situations can be handled by a simple, easy and convenient remote service like support.com. Many small businesspeople use the “neighborhood computer guy” or some other partner who is working on barter or for a greatly reduced rate—which is great when you have time on your hands and can schedule something like an office set-up or server maintenance. But, when your system crashes or gets infected with a virus 4 hours before you have a major presentation due to a cli
In many cases, a less-tech-savvy small businessperson might feel more confident working with a local computer consultant in the initial stages of setting up their small business. For example, if they don’t feel comfortable (or simply don’t feel like) stringing wires and cables, hooking items up to each other, crawling under desks to plug things in, etc A local, on-site computer expert can also be a huge help in major server configurations, etc. Beyond that, though, nearly all day-to-day troubleshooting and “critical meltdown” situations can be handled by a simple, easy and convenient remote service like support.com. Many small businesspeople use the “neighborhood computer guy” or some other partner who is working on barter or for a greatly reduced rate—which is great when you have time on your hands and can schedule something like an office set-up or server maintenance. But, when your system crashes or gets infected with a virus 4 hours before you have a major presentation due to a cli