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How will GED Testing Office correspondence, including the IVR communication system, be handled after the transition of the GED program to DLLR?

April 26, 2017communication Correspondence GED handled ivr Office system Testing

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How will GED Testing Office correspondence, including the IVR communication system, be handled after the transition of the GED program to DLLR?

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Successful systems and procedures used by the GED Office will be replicated. Where appropriate, DLLR’s extensive experience in managing customer correspondence and in using automated communication systems will be used to enhance existing GED Testing Office operations.