How will the franchisor help me run the outlets? What operations support will be provided?
• Start-up – training on operations & advice on the set-up of the outlets • Annual business review – franchisor staff will visit franchisee outlets to analyse the outlets performance as well as advice on how to improve business • Ad-hoc assistance – the franchisor is also available to assist franchisees facing issues that require their assistance, through phone, fax, e-mail or mail