I accessed Account Link for the first time, but I haven received the initial registration email yet. Where is it?
While it is possible for the system to take as long as an hour to deliver this email, the more typical cause of delayed or un-received messages is your own mailbox service. Depending on the configuration of your internet provider’s email server, messages like the ones sent by the Account Link system may be flagged as spam and sent to a “Junk” or similar folder. Some of the more restrictive settings on an email-virus scanner can also prevent receipt of this message. If you have not received the initial welcome email after two hours, you may have it resent by clicking on the “Edit Your Profile” link in the Account Link system, but if that does not resolve the problem, please contact the provider of your internet service for assistance.
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