I am getting slow response to TheHub queries. What is the problem?
There are a number of conditions that might affect your response time in TheHub. Often an increase in the response time is related to traffic over the communication lines. Depending upon your location, TheHub uses Hampshire’s Intranet, the Internet or both. The number of users on any portion of those systems will often slow the response time for everyone. Downloading large files via Hampshire’s communications lines will drastically increase response time for all other users on the system. High levels of TheHub use by other members of Hampshire College also affect your response time. This is caused not only by increased user traffic, but also by the additional processing required of the server to respond to TheHub queries. An example of a high-use time period would be during Web registration period. You may also experience slower performance during peak usage periods for your Internet Service Provider (ISP). You should notify your IT staff if you continue to experience poor performance