I am not going to earn enough miles to requalify at my current tier. Does Cathay do soft landings or will I be sent straight to the tier at which I have enough miles to qualify for?
Soft landings describe the process by which members are bumped down one tier at a time, even if they have not earned the necessary miles or sectors to qualify for that tier. As an example, a Diamond member who had only earned 34,000 miles in the current membership year would be soft-landed if she were bumped down to Gold tier (as opposed to the Silver tier which she has only earned enough miles for). We have been unable to confirm a clear policy of whether soft landings are in place. We know of Diamond members who have been soft-landed to Gold. However, we also know of Diamond members who have been packing back to Green without being soft-landed through to even Gold if the qualifying flights/sectors are not met for requalifying. It may be that soft-landing is at the discretion of the Loyalty Manager who takes into account your current tier, the number of miles earned, your earning history etc.
Related Questions
- I am not going to earn enough miles to requalify at my current tier. Does Cathay do soft landings or will I be sent straight to the tier at which I have enough miles to qualify for?
- Can I earn and redeem Club miles/ Club sectors when flying with Cathay Pacific if I have signed up with another frequent flyer programme?
- Can I earn and redeem Club miles when flying with Cathay Pacific if I have signed up with another frequent flyer programme?
