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I am testing my POS system or Website and I cannot see my test transactions in the Shopping Transactions report. Whats wrong?

April 26, 2017pos report shopping system Test Testing transactions website wrong

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I am testing my POS system or Website and I cannot see my test transactions in the Shopping Transactions report. Whats wrong?

1 Answer

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Check that the POS system or Website is set to send TEST+Merchant ID, the correct username (the username that has “Enable advanced MerchantAdmin” set), password and access code, and that you are logged onto PayMover with TEST in front of your Merchant ID. When running the report, make sure your Search by Transaction Success setting is set to “all” and you should see all test transactions in the Shopping Transactions report. If you get approved responses, and you have verified you are logging on with the correct Merchant ID, and you still cannot see your transactions, contact PPI Technical Support.