I am trying to use my eAuthentication to sign-on to FMMI but am unable to login. What do I do?
If you are having problems logging in using your eAuthentication Account, you should contact the eAuthentication Help Desk by email at eAuthHelpDesk@ftc.usda.gov or call 800-457-3642 to resolve the issue. If you are able to successfully login with your Level 2 eAuthentication user ID and password and receive an “Access Denied” error, you should register for access and contact your agency FMMI point of contact to ensure your request is processed. If this does not solve the challenge contact your local IT desktop support to make sure your workstation is set to Internet Explorer to allow pop-ups for FMMI.
Related Questions
- Can users only login to the FMMI Portal using Internet Explorer (IE) v7? Can they login using other web browsers, like Firefox or other versions of Internet Explorer?
- I am trying to use my eAuthentication to sign-on to FMMI but am unable to login. What do I do?
- How does security work? Is a separate login required or can we use Single Sign-on?
