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I can barely feel anything from the pads, what is wrong?

barely feel pads wrong
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I can barely feel anything from the pads, what is wrong?

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Check the wire connection to the pads and make sure the plug is secure. Make sure the batteries are in good condition. Check that the pads are moist and not worn out. Turn the switch off then on again. Please make sure both pads are on the same person’s body. Gradually increase the intensity level by turning the switch toward “on”.

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