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I can not enter Expert Mode on the Westell modem. Whats wrong? What can I do?

April 26, 2017enter expert mode modem Westell wrong

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I can not enter Expert Mode on the Westell modem. Whats wrong? What can I do?

1 Answer

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The Westell 2100/2200s and early 6100s GUI interfaces are not compatible with Internet Explorer 7. If you are using IE7 you will be able to click on “Expert Mode”, but it will either freeze on the main page or produce a partially blank page. It have been several years since these modems were shipped and no new firmware is available that corrects the problem. You have four options: 1. Revert back to Internet Explorer 6 2. Use a different browser application (Firefox/Safari/etc) 3. Get a newer modem from BellSouth/AT&T (Westell 6100/Motorola 2210/etc) 4. Use the links below which are the specific URLs to each menu page.