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I get a GetForeignStringFieldValue message when trying to print a report in DRM. What can I do to resolve this error message?

April 26, 2017DRM Error message print report resolve

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I get a GetForeignStringFieldValue message when trying to print a report in DRM. What can I do to resolve this error message?

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The GetForeignStringFieldValue error normally indicates a setup issue with the launch point, which is trying to set a parameter from a window to a report. Recommendation: 1. Verify the launch point is setup correctly 2. Make sure launch point is not referencing a field from a 3rd party product which is no longer loaded on the Terminal or Main Server. 3. If the launch point is setup correctly we will want to refresh settings by opening the Launch Point Maintenance window and resaving the launch point (Admin View| Launch Point | Select the launch point in question | Edit Launch Point | Click Save).