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I have a caller listed in my address book and a specific tone assigned for that caller to hear, why are they still hearing the default tone?

April 26, 2017address book Caller Default hear hearing Tone

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I have a caller listed in my address book and a specific tone assigned for that caller to hear, why are they still hearing the default tone?

1 Answer

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The contact’s Ringback Tones will not be played if the caller’s number is not received or blocked by the telephone network, or if the contact calls from a phone number not listed in your Address Book, or if the Ringback Tone’s license has expired and not been renewed.