Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I have a VIA chipset based motherboard and a USB Web Camera which freezes under Microsoft XP. What can I do?

April 26, 2017based camera Chipset freezes Microsoft motherboard USB web XP

0

Posted

I have a VIA chipset based motherboard and a USB Web Camera which freezes under Microsoft XP. What can I do?

1 Answer

0

Posted

General trouble shooting suggestions: 1) Ensure that you have USB enabled in BIOS. 2) Upgrade to the latest available BIOS. 3) Ensure that you are using XP compatible drivers and software for the web camera. 4) If you have tried various versions of drivers and software, completely uninstall the drivers and software and reinstall only the latest available versions so there are no conflicts. 5) Try different USB ports. 6) Some programs have known issues with Windows XP WIA drivers. Information can be found here. 7) Read this Microsoft article on troubleshooting USB under XP for further advice. 8) If all of the above general troubleshooting have not resolved the issue and you have a motherboard with KT133 chipset, buy a USB add-on card or use a previous version of Microsoft operating system. If you have any other chipset, contact your motherboard manufacturer and/or your web camera manufacturer for further advice. If you have a KT133 based motherboard and all of the above general troubles